Oh dear, trouble coming..

 

https://news.sky.com/story/jobs-axe-hangs-over-car-parts-distributor-as-top-team-quits-11592771

Shame we always buy oil in there half price sales.

Two ways they could cut costs and save money would be to actually give you the right item you actually wanted in the first place, that would save on refunds and store credits to say sorry and secondly to actually have the front desk manned at all times instead of all the staff around the back in the office pretending to be on the phones. The amount of times people have walked in, seen the queue and walked back out again. It doesn't seem to be a local thing either, I have been to ECP all around the UK on various trips and its always the same!

Halfrauds will be rubbing their hands with glee !

Halfrauds will be rubbing their hands with glee !

 

Hi TonyB, No they won't....... guess who supplies Halfrauds.............. lol

 

I worked at ECP for a few months in sales and it is usually due to human error of putting the wrong part on the wrong shelf or someone reading the part number wrong when picking the item...

 

Instead of say 10 810 105 they pick 10 180 105, then you have a pissed off mechanic waiting for it to be sorted out or told there is no stock after all.....

Their customer then hears ECP messed up and they tell their friends, mechanic tells other mechanics, etc...... then ECP has a bad reputation. All because they hired people who can't pick the correct part number or put the wrong part on the wrong shelf when restocking!

 

Problem is most pickers and restocking staff wouldn't know a gasket from an alternator...... cheap labour.... we had loads of polish staff doing the job or college students.....

Not being rude to polish staff, but there was a language barrier issue that wasn't their fault....

Edited December 28, 20186 yr by veilside01702