Hi everyone.

Just like to say that I had quite a lot of work done on my zx this week by Jeff. Autobox fluid change, rockerbox oil leak, onepiece prop fitted. Turns out my leak was also camend seals. All the work done was photographed and emailed every night. Extra parts needed like plugs and pcv valves were supplied as very good second hand parts at a very good price. I had to travel 110 miles but would say the work carried out was worth every mile. Also gives you an excuse for a good drive home in a car that now runs spot on. I, like many others on this site would recommend Jeff, and a great bloke too. Lynda was good enough to pick us up from the train station as well. you don't get service like this very often. If like me your sitting at home thinking is it worth the journey down or should I just put the car in the local garage and hope for the best, I wouldn't think twice, - well worth the journey.

 

Trev

Thats great to hear quality service as always from jeff linda and their team

The only local person i trust 100% with my zed.

The only national person I trust 100% with our Zeds

Z world is untouchable in there knowledge of zeds.

The only Garage that 300zx.co.uk would recommend along with Powerzed in the South. You just wont get better.

The only national person I trust 100% with our Zeds

 

the reason i said local is because i also trust jimmer. However i would be stuck without Zedworld being almost on my doorstep. Just because Zedworld exists makes me not want to sell my car, as i know, no matter what problems pop up Jeff can probably fix it, when i know that no other garage would probably have a clue, or would care more about taking it out for a test drive than sorting any issues out.

 

Zedworld is Awesome :yes:

3 cheers for jeff and Lynda!

The only Garage that 300zx.co.uk would recommend along with Powerzed in the South. You just wont get better.

 

Ditto.......:thumbup:

For anyone in Scotland who cant/wont make the journey try The Garage in Motherwell.

Marc Lite is very good at what he does, and has been working on zeds/skylines for a looong time :)

For anyone in Scotland who cant/wont make the journey try The Garage in Motherwell.

Marc Lite is very good at what he does, and has been working on zeds/skylines for a looong time :)

 

I'll maybe try him in future I'm just through in Glasgow. I seem to be the unlucky one as I sent mine the 300 miles down to Birmingham in early Spring this year but what I picked up several weeks later was a car that cut out on me at 70mph on the motorway several times during my 300 mile drive home as an issue I had reported wasn't looked into. The main job was done to get it running again but I wasn't told on pick up that several other jobs on the list weren't done including the cutting out when braking hard investigation - despite me emailing to check before booking a flight down that everything would be done in time and mentioning the specific jobs I hadn't had an update on by email over the few weeks it was there....and me not being in a rush to get it back I may add, just wanted the thing 100% for Spring and Summer this year. A couple of other little jobs just hadn't been been done either and little things like hid kit just being left unsecured meant that a freshly installed replacement power pack gave up within 4 weeks! I had asked that they be installed out of site under the centre nose panel but instead they were just stuffed under some wiring unsecured behind the headlights....so my experience was not of the quality others all seem to have had. So I was more than gutted on that looooong drive home when I should have had a smile from ear to ear from all the positive reviews I've read over the years and the months of planning and costs involved in the whole thing.

 

I was even more disappointed when my emails about it over the following few weeks weren't getting any response when asking for help investigating the main issue of cutting out and another new issue that started by the time I got home with erratic idle. I wasn't in anyway an irate customer in my emails leading to being ignored, I was thanking him for what had been done and saying how nice it was to meet them both, and asking for some assistance on the work that wasn't carried out and some clarification on what else hadn't been done from the list supplied when booking it in.

 

It's taken the shine off the zed for now to be honest as I don't know who I can trust with it as I thought I was going to the best in the community and I've hardly been on the forum since start of April when I picked it back up due to this experience, I used to be on here a couple of times a day and would read every new thread, lucky if I check in once or twice a month now...I was a bit scunnered by the whole experience after paying to transport the zed 300 miles, flying down to pick up etc - the bill from zedworld was more than reasonable at around half what I set aside for the work (mainly due to the number of jobs not completed I guess) but I could have had the work done locally without transportation and flight costs and could at least have taken it back to somewhere local if I wasn't happy with the finished job which wasn't so simple when 300 mile trip each way is required to rectify any outstanding issues and with the car not feeling safe due to the cutting out a transporter and flights would have been required again...despite passing a paid for inspection as part of the job (I at least expected an unprompted offer of a refund on that inspection since it didn't throw up an existing issue that was actually on the to do list rather than being ignored for weeks when requesting further help) and have been considering selling up since then.

 

I've since sorted some of the incomplete work and I'll use it for the summer and take it from there but just this week something has given way on driftworks front suspension arms (been fitted for a year and covered less than 1000 miles) and then today the starter worked itself loose and cracked where one of the bolts attaches...that too was fitted only a year ago, albeit second hand, all I can think there is that it must not have been bolted up tight enough to start with allowing one to work loose and then putting too much strain on the mounting position for the other one - that was done locally a year ago by a motorsport 'specialist' so I'm running out of options on who to get to work on my zed in future, hopefully not done any damage getting it going with the one bolt tightened back up and a mate supporting it with a rubber hammer while I cranked it but it made a hell of a noise when starting it up to nurse it home so knowing my luck I'll have damaged the flywheel :bored:

 

PS I'm not writing this expecting some sort of response or apology from zedworld but just thought I'd share my own personal experience. Based on the years worth of reviews I've read during my time on here I was 100% sure I would be getting my zed back in tip top shape, so much so that I spent my own time building a new mobile friendly website (plus carried out user testing on the old and new one to show the reduced time to find info etc) which I offered free of charge to replace the old one that was dated and didn't work on mobiles and I was happy to do that because I had already benefited from advice and help articles published in the past and thought I was getting my baby back in top condition for the sunny months.

Sorry to hear of your zed woes matey. I know the headaches these sort of dramas can cause when trusting your pride and joy with someone so far away. I hope you get the issues resolved and get some enjoyment out of the car. Hang in there buddy :)

then today the starter worked itself loose and cracked where one of the bolts attaches...that too was fitted only a year ago, albeit second hand, all I can think there is that it must not have been bolted up tight enough to start with allowing one to work loose and then putting too much strain on the mounting position for the other one - that was done locally a year ago by a motorsport 'specialist' so I'm running out of options on who to get to work on my zed in future, hopefully not done any damage getting it going with the one bolt tightened back up and a mate supporting it with a rubber hammer while I cranked it but it made a hell of a noise when starting it up to nurse it home so knowing my luck I'll have damaged the flywheel :bored:

 

The usual problem with the starter working loose is the bolts being *over* tightend and striping the thread in the alloy bellhousing. This allows

the starter to work loose. A slighly longer bolt to re-engage further into the bellhousing or a helicoil will fix the problem.

Hopefully Jeff sees your post Misty and is able to respond and I hope you get your Z sorted up in Scotland with all the issues fixed.

Since your local I would pay the garage a visit. I have used him a few times and its always been a pleasure.

a few times he has done work free of charge just because !

I'll maybe try him in future I'm just through in Glasgow. I seem to be the unlucky one as I sent mine the 300 miles down to Birmingham in early Spring this year but what I picked up several weeks later was a car that cut out on me at 70mph on the motorway several times during my 300 mile drive home as an issue I had reported wasn't looked into. The main job was done to get it running again but I wasn't told on pick up that several other jobs on the list weren't done including the cutting out when braking hard investigation - despite me emailing to check before booking a flight down that everything would be done in time and mentioning the specific jobs I hadn't had an update on by email over the few weeks it was there....and me not being in a rush to get it back I may add, just wanted the thing 100% for Spring and Summer this year. A couple of other little jobs just hadn't been been done either and little things like hid kit just being left unsecured meant that a freshly installed replacement power pack gave up within 4 weeks! I had asked that they be installed out of site under the centre nose panel but instead they were just stuffed under some wiring unsecured behind the headlights....so my experience was not of the quality others all seem to have had. So I was more than gutted on that looooong drive home when I should have had a smile from ear to ear from all the positive reviews I've read over the years and the months of planning and costs involved in the whole thing.

 

I was even more disappointed when my emails about it over the following few weeks weren't getting any response when asking for help investigating the main issue of cutting out and another new issue that started by the time I got home with erratic idle. I wasn't in anyway an irate customer in my emails leading to being ignored, I was thanking him for what had been done and saying how nice it was to meet them both, and asking for some assistance on the work that wasn't carried out and some clarification on what else hadn't been done from the list supplied when booking it in.

 

It's taken the shine off the zed for now to be honest as I don't know who I can trust with it as I thought I was going to the best in the community and I've hardly been on the forum since start of April when I picked it back up due to this experience, I used to be on here a couple of times a day and would read every new thread, lucky if I check in once or twice a month now...I was a bit scunnered by the whole experience after paying to transport the zed 300 miles, flying down to pick up etc - the bill from zedworld was more than reasonable at around half what I set aside for the work (mainly due to the number of jobs not completed I guess) but I could have had the work done locally without transportation and flight costs and could at least have taken it back to somewhere local if I wasn't happy with the finished job which wasn't so simple when 300 mile trip each way is required to rectify any outstanding issues and with the car not feeling safe due to the cutting out a transporter and flights would have been required again...despite passing a paid for inspection as part of the job (I at least expected an unprompted offer of a refund on that inspection since it didn't throw up an existing issue that was actually on the to do list rather than being ignored for weeks when requesting further help) and have been considering selling up since then.

 

I've since sorted some of the incomplete work and I'll use it for the summer and take it from there but just this week something has given way on driftworks front suspension arms (been fitted for a year and covered less than 1000 miles) and then today the starter worked itself loose and cracked where one of the bolts attaches...that too was fitted only a year ago, albeit second hand, all I can think there is that it must not have been bolted up tight enough to start with allowing one to work loose and then putting too much strain on the mounting position for the other one - that was done locally a year ago by a motorsport 'specialist' so I'm running out of options on who to get to work on my zed in future, hopefully not done any damage getting it going with the one bolt tightened back up and a mate supporting it with a rubber hammer while I cranked it but it made a hell of a noise when starting it up to nurse it home so knowing my luck I'll have damaged the flywheel :bored:

 

PS I'm not writing this expecting some sort of response or apology from zedworld but just thought I'd share my own personal experience. Based on the years worth of reviews I've read during my time on here I was 100% sure I would be getting my zed back in tip top shape, so much so that I spent my own time building a new mobile friendly website (plus carried out user testing on the old and new one to show the reduced time to find info etc) which I offered free of charge to replace the old one that was dated and didn't work on mobiles and I was happy to do that because I had already benefited from advice and help articles published in the past and thought I was getting my baby back in top condition for the sunny months.

 

 

 

Sadly you're not the only one with a bad experience with Zedworld but it does seam like we are the small few. It's a shame that the aftercare (or lack of) didn't resolve the issues cos that to me shows the real person we deal with in any situation. Yeah things go wrong in all trades, but it's all how someone goes out of their way to sort the problem that really matters.

 

Don't give up on Z ownership, it's all a learning curve and you will get those nigly things sorted :)

i also had a a very bad dealing with zed word had me drive all the way from Wirral to Birmingham got there and the cars was sorted went home came back again picked up car still not sorted and not had more probs then when it went there cam back with lost camber arm bolts lose abs sensors I gave up and put the car for sale a few days later. a local z guy onhere had a look and found the school boy errors and help sort them deffo would avoid going there ever again. he came a cross a nice guy a first but the work wasn't up to scratch .

At the end of the day I still stand by what I have posted and would have still no hesitation it recommending Jeff.In his lifetime of working on 300zx's very little bad feed back is posted I only wish I could get my Z to him.

All feedback is welcome guys but in my eyes he is the best along with Jimmer.

At the end of the day I still stand by what I have posted and would have still no hesitation it recommending Jeff.In his lifetime of working on 300zx's very little bad feed back is posted I only wish I could get my Z to him.

All feedback is welcome guys but in my eyes he is the best along with Jimmer.

 

That's fair enough Gary, it's up to each person to make up their own mind before using someone ;) As I said, I know I am in the small percentage of people who wouldn't recommend Zedworld but I'm glad that others have had good service, cos if they didn't, there would be a lot less Z's on the road and I'd hate that ;)

 

To say there is very little bad feedback is a little unfair though as my post about Zedworld was removed even though it wasn't rude or personal and to me stated facts and I welcomed anything Zedworld had to say. So if posts are removed, that's a little unfair on people looking to make their own minds up about which people to use.

 

Vijay

At the end of the day I still stand by what I have posted and would have still no hesitation it recommending Jeff.In his lifetime of working on 300zx's very little bad feed back is posted I only wish I could get my Z to him.

All feedback is welcome guys but in my eyes he is the best along with Jimmer.

 

you say you have no hesitation it recommending him. I take it you have been using him with no issue then over the years ?

Ok guys, always good to get any feedback and both sides, so Mistyblue 82 and Vijay I will reply to you in good time once I have gone over my paper work.

 

 

However Dan 300zx I will respond to your post now as you are clearly looking for one.

 

 

So to remind all here Dan`s post above is the reason I am filling in the blank bits here no other reason.

 

Since our contact and meeting you, you have made little sneaky comments here and there and told your tale of woe to any one who will listen, BUT you have not told them what kind of customer your were (are?)

 

Mostly everything we do is documented, be it with pictures or with written word, this starts at the beginning of any enquiry, even off the cuff telephone calls are logged as these can be of use when a working on any particular fault as any info helps.

 

Your contact with us surrounded two major points, the slight pull (very ) to the left when taking your hands off the steering wheel and a cam belt replacement. Initial talks were based around the pull to the left, some suggestions from me were made and included changing the tyre`s, all of my suggestions made you said had already been covered and so needed deeper investigation, there was a few other things such as rear flex brake lines and see if water bottle could be relocated.

 

 

With your zed in our garage a lot of time was taken up looking at the front suspension, the font steering components and the rear suspension and steering components, during this no obvious faults were found, no reason for the left pull ( slight) given the nature of tracking been a tricky one its was concluded that a laser tracking session would sort it out.

 

The cam belt and other work was completed and paid for, however when we took the car for tracking it did not solve the pull to the left, when we spoke on the phone you were clearly disappointed and said you would not have had the cambelt done if the pull was not sorted..... this was when things changed, you will remember I am sure the phone calls been a little heated. Then you came up with a solution that we change every part of the front suspension and steering system with one from a breaker we had, uprights, legs, steering rack steering arms, tension rods, etc etc, I mentioned with parts and labour how costly it would come out near £600 but you wanted it done. So two days of stripping out yours and a breaker to change the parts over, and off for another laser tracking session, and horror of horrors still pulling to the left! At this time Lynda received a call from you and once informed what the situation was the conversation quickly descended into a tirent of abuse and swearing with Lynda eventually ending the call! she came to the workshop in tears, you rang again and I took the call, you continued the abuse to me, raving how I had not done the original job ( the pulling) and how I had wasted your money etc, still in shock myself from your ranting I said I would take all of the parts back off your car and return it to its original state. This is were you Dan upped the ranting, you stated that you were part of or friends with many door men from your home town and your would all come down and take us apart?? you continued to threaten both me and lynda and surprise I gave in allowed you to collect your car a few days later without paying me anymore money, you came down with the same attitude and whilst I met you and your "mate" on my own I was not sure how it was going to go but was happy when it had passed without incident.

 

So later you mention loose bolts and abs sensor not tight, strange that I drove the 12 miles to the tracking company without issue, however I will just accept what your saying there, so forgive me if you think I am over reacting but I am not in any way happy with been physically threatened or accept Lynda should be subject to the abuse you gave her too, and in total all you actually paid for was the cam belt which was done fine with no issue but that is by the by, I do appreciate your time is money and one trip to collect was wasted also.

 

What did later grieve me was your forum announcement that you had solved the pulling left by....changing the tyre`s!!! something I had suggested right at the start and was told it had already been done? and since then little jibs here and there and still I have said nothing, but Dan you wanted a response and here it is, do you honestly believe threatening with violence was the correct course of action? do I now have to live in fear of retribution from this honest post?

 

I hate to get things even slightly wrong and do not get any satisfaction from a job or the customer not been happy, but it really is a two way thing, and with real complaints thankfully been a small part of our 14 years in business I must be getting the customer service right most of the time, not all I admit but some times you just cannot get 100% from the deal between owner and garage.

 

Jeff TT

lets clear this up . you forgot to put you hade me take a day of work and mate to. drive there saying the cars fixed so great piced the car up drove it down the road call pull the same I took the car back you told me you drove it round the car park and its didn't pull so you dint even take it for a proper test drive? so car back at yours wasted a day plus time of work. you then swaped the front sub off as I asked you did thid and then get the car tracked you car still pulled so drove it home when I picked you car up you said the abs it no kicking it wasn't before you had it. drive it home with faulty abs and a cluck coming form the front the next day a guy on here had a look found the front camber arm asnt loose the 2 front abs sensors with both lose so we cleaned the sensors and fitted that sorted the abs out tightened the loose camber arm.the lower rad hose was also clipping the rad fan this would have happened when fitting the rad after the cam belt all it needed was 2 rip ties and that sorted it lucking it didn't go all the way thro on the drive on also found the king pin bearing the replacement front uprite was worn am now rebuilding them myself as we speak so just a lot of school boy errors. and if you are a z specialist a car should not come back with them basic issues the chap who looked at it found them all and fixed them all in less than a hour so come on jeff that does not make sence. yes I did have a go at you over the fone due to you taking the piss and a not one that will just sit back and let some one walk all over me

Hi Jeff

 

I understand how you work with suggestions to explore a diagnosis and have done so on several occasions in the past with both our zeds. A zed is a complicated piece of machinery and when a problem arises it is not always obvious as to the cause. And you always try to save a customer money.

 

And with some of the intermittant faults it can take ages to fix . The green zed with the MAF that took ages to find because it wasn't a hard fault, The CAS unit that didn't show itself until finally it went hard....

 

If people are prepared to work with you there's no problem. It when people think they know better....

Well said Jeff and just to add to Dans question to me on work done by Zedworld on my Z I have a folder full of Zedworld invoices and pictures of cam belt changes. If fact most of its life it has been serviced by Jeff and if I lived on the mainland it still would be.

But there you have it two sides to every story and we have had our say so thread will be closed to stop it turning bad. Remember you have a choice where to take your Z and that choice is yours.