slug

Give them a call and see if they are willing to help. If their not then have a word with the citizens advice, but remember always stay polite even if they get narky! As an ex retail manager I was always far more willing to help someone who stayed polite.

Cheers. Is the oil plug washer something I can get from somewhere like halfords or is there a stockist I need to go to?

I'd contact the seller and tell them that your not happy and why. If the holes are to big or to small then you may find that this deems it unfit for purpose which if the case they legally have to refund as long as its in the same condition as when you bought it and you have the receipt. If you've done ant work prep or otherwise they dont have to take it back.

I'm giving my zed it's 1st service since I got bought her a few weeks ago. Am I correct that I need to remove the headlight panel to gain access to the air filter box? Also will I need to replace the oil drain washer before refitting it?

My stupid email has died, as I couldnt remember my log in details Ive registed as Slug

Worth giving swift a try too mate, not only do they have Iggy pop on the ads but they have given good quotes to a friend in Hackney running a standard R34.