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Conzult Problem

Hi i have the consult software, when i go into the software with the ignition on i can read the data but as soon as i start the car to get live data the software freezes and loses its connection? please advise am i doing this right? regards andy

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    It sounds as though you have an old version of Conzult. Have you got the special connector etc., which has a small box with LED's on.

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    Hi i have the consult software, when i go into the software with the ignition on i can read the data but as soon as i start the car to get live data the software freezes and loses its connection? please advise am i doing this right? regards andy

     

    This could have a number of causes. First I need to know a few details:

     

    1. Serial Number of the interface box

    2. Version of the diagnostic software

    3. Are you using it via the serial or USB port

    4. If using the USB port are you using one of our own USB converters

     

    If you want to let me have those details via PM then that's fine. Alternatively, give me a call on 0845 4744-382 to discuss further.

     

    Regards,

     

    Dan

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