Thought I would share a horrible experience with you all that I had today. I bought a boost gauge and phoned around several places today to get it fitted and after some hunting Falkland Performance in Glenrothes agreed to fit it.
I took the car down at 1:30 today and me and the mrs went for some lunch down the road. We came back at 3pm to find the car wasn't ready. 1 hour of waiting later and it STILL wasn't finished. I asked the manager what was going on and he said "go ask the mechanic". So I went and asked and he mumbled about how it was difficult routing the tube through and hooking up the light to the electrics. Finally...a total of nearly 3 and a half hours later it was finished.
I started up the car to find the gauge wasn't even fitted correctly! After several minutes arguing with the manager who pretty much said that I didn't know what I was talking about I called my mate who knows alot about cars who confirmed that I was right - he got on the phone with the guy and told him to connect the hose to the correct vaccum pipe. FIXED.
THe manager charged me £94 for the original incorrect fitting of the gauge and I got no apologies or offer of part refund.
So basically I paid nearly 3 hours worth of labour for an incorrectly fitted device that I had to get my mate to tell them how to fix it!!!
Hi guys,
Thought I would share a horrible experience with you all that I had today. I bought a boost gauge and phoned around several places today to get it fitted and after some hunting Falkland Performance in Glenrothes agreed to fit it.
I took the car down at 1:30 today and me and the mrs went for some lunch down the road. We came back at 3pm to find the car wasn't ready. 1 hour of waiting later and it STILL wasn't finished. I asked the manager what was going on and he said "go ask the mechanic". So I went and asked and he mumbled about how it was difficult routing the tube through and hooking up the light to the electrics. Finally...a total of nearly 3 and a half hours later it was finished.
I started up the car to find the gauge wasn't even fitted correctly! After several minutes arguing with the manager who pretty much said that I didn't know what I was talking about I called my mate who knows alot about cars who confirmed that I was right - he got on the phone with the guy and told him to connect the hose to the correct vaccum pipe. FIXED.
THe manager charged me £94 for the original incorrect fitting of the gauge and I got no apologies or offer of part refund.
So basically I paid nearly 3 hours worth of labour for an incorrectly fitted device that I had to get my mate to tell them how to fix it!!!