Hi Guys,

I hope you are all well.

 

I have a bit of a problem.

 

2000 miles ago the clutch went on Cerina's 300zx NA SWB. apparently it was pretty messed up. The Slave and Master had to be replaces as well as the clutch and the pivot ball.

 

Recently Cerina has been driving her car in to work (Kengsington). She has to call the RAC as the clutch started slipping i all gear. The clutch possibly got too hot but I've never seen or heard of this before.

 

We got the car transported back to te garage where the clutch was fitted as we know they said that it had a years warrently.

 

The garage are now saying that they have pulled the box and checked the cclutch and it is fine, so they have sent it away to Nissan to be checked. In the meantime they say I have to pay for a new clutch plus all the labour becuse the old clutch will be away for up to 5 weeks.

 

If the clutch comes back from Nissan and they say there is nothing wrong with it, I will have had to have paid for another clutch plus labour an have 2 clutches.

 

They are trying to blame the clutch on the driver. Could it possibly have been fitted correctly or something ?, it seems to me that they are trying to get out of covering the clutch under warrently.

 

I have used this garage for over 5 years. I wil not be using them again. :mad:

That dont sound right to me mate, why would they send the clutch to nissan to be checked? if its fooked it will look like the one off yours. as you say they fitted a Slave and Master did they set this up correctly? i'm not that up on the zeds clutch but is there an adjuster on it that may have been incorrectly set that had allowed the clutch to grip for a bit then as its warn in to start to slip? Just my 2p worth.

 

P.S. I still have your compressor here mate.

huh?? they are trying to blame the clutch on the driver but they say theres nothing wrong with the clutch???? WTF?

 

if it was down to driver abuse, then the centre plate would be fooked! what is there actual diagnosis then if they say the clutch is fine?

isn't it a case of your contract being with the garrage and not the parts manufacturer? Who cares what Nissan says - you contracted the garage to replace a clutch. The garage gave you the warrenty, not Nissan.

 

If in douby, contact your Citizens advice place - they'll soon tell you what's what.

 

...and don't forget, the garage purports? to be an expert therefore you can expect expert service from them. If they cock-up, you have a right to recompense...

Sounds dodgy to me mate.

Perhaps the clutch pedal just needed adjusting.

hi guys, thanks for the responses.

 

The garage has phoned me to tell me they have sent the clutch back to Nissan for testing. I asked if the was excessive wear on the clutch plate and he reply no hardly any wear at all.

 

Apparently it seems fine when cold but slips when hot. He also mentioned that the flywheel was blue, I guess this is heatsink.

 

So if the clutch plate is not warn, am I right in thinking that there is no way the can blame Cerina forr harsh driving ?. What else could a "bad" driver do to the clutch in 2000 miles that would voidd the warrenty ?.

 

MTL, We'll have to catch up soon mate and I'll grab the compressor off you if you are finished with it.

 

Paul, Hope everything is well with you mate, I think I may come Billing just for a day, when is it again :D. give me a shout if you are in the area and we'll catch up.

Sounds like a hydraulic prob to mate as i had the same trouble at JAE last year. Qued up to get out with the others, stop, start etc lost drive at the gates. when it cooled down the drive can back. 1 thing I did notice is that the bite point getting lower and lower on the pedal. found to be air in the clutch fluid. seeing as they have disturbed the hydraulics I would look there.

 

just my experience mate but it sounds all too familiar.

 

cheerz, mickey

Hi Stuart,

 

I doubt if even the worst (women :wack: ) driver could feck a clutch in 2000 miles :confused:

 

maybe the new clutch was from a faulty batch or something. Either way I reckon any repair/replacement should be FOC from the garage who did the original work. After all most reputable garages guarantee their work for a few months or few thousand miles.

 

Good luck,

 

Richard :smw:

sounds more like a master cylinder prob as it is a hydrolick clutch. also could be a sticky release bearing, obviously when you change a clutch you do the release bearing, they only cost bout £15 but they are sometimes a arse, perhaps your garage couldnt be bothered and left the original in.

I read some where that the flywheel has to have a certain tolerance between the friction face and where the pressure plate clamps to it. If this was out then surely that would make it slip?

 

had it with my fidanzar lightened flywheel, my clutch lasted month and a half, when we measured the tolerance on the flywheel it was out. I had it skimmed but put a paddle clutch on so could not 100% say it was the cause.

Can i be the first to say.

 

Should of bought an auto!!!!!!!!!!!

Still has air in the system, or the pedal needs adjusting there is a write up on tt.net on how to do it :)

Hi Guys,

I hope you are all well.

 

I have a bit of a problem.

 

Yes, tell us something we don't know baboon butt.

 

Sorry mate, know nothing about clutches but if you wanna jump in with me to JAE, that'll be cool. I'll be going just the one day, prob sat.

Sounds like the pedal wasn't adjusted properly so it's been slipping and heating up.

Sounds like the pedal wasn't adjusted properly so it's been slipping and heating up.

 

See my 2p's worth apperes to be correct then :)

Latest update.

 

Glyn Hopkins of Nissan (Romford) phoned me today to tell me that the clutch plate had been burnt out.

So looks like it is down to wear and tear after all. I still can’t believe that this clutch can be fooked after only 2000 miles of my missus driving it.

However, thinking about it, it has been 2000 miles of driving to work each day in heavy traffic. Maybe this is the reason the clutch is burnt out :confused:.

 

But as it goes, it doesn't look like we have a leg to stand on. Also seems like the Nissan dealers in Romford have no idea when it comes to technical mechanics. The guy was telling me that the clutch is hydraulic which I know if correct but he was also saying that there is no way to adjust it. I enlightened him by telling him that the clutch pedal could be adjusted to change the biting point position on the pedal, but he was pretty much calling me a liar.

 

Long story short looks like I have to pay for a new clutch every 2000 miles or the missus has to get rid of the car and buy another one which she can use to drive to work (no chance of her taking the train after what she has been through on the 7th :cry: ).

 

Anyway, thanks for all your advice guys, and I hope to catch up with you all again soon. Have a great time at Billing and enjoy the sun.

Still doesn't sound right mate, 2000 miles wtf? I would ask to see the actual plate itself!

 

Anyway stranger, call you later.

Latest update.

 

Glyn Hopkins of Nissan (Romford) phoned me today to tell me that the clutch plate had been burnt out.

So looks like it is down to wear and tear after all. I still can’t believe that this clutch can be fooked after only 2000 miles of my missus driving it.

However, thinking about it, it has been 2000 miles of driving to work each day in heavy traffic. Maybe this is the reason the clutch is burnt out :confused:.

 

But as it goes, it doesn't look like we have a leg to stand on. Also seems like the Nissan dealers in Romford have no idea when it comes to technical mechanics. The guy was telling me that the clutch is hydraulic which I know if correct but he was also saying that there is no way to adjust it. I enlightened him by telling him that the clutch pedal could be adjusted to change the biting point position on the pedal, but he was pretty much calling me a liar.

 

Long story short looks like I have to pay for a new clutch every 2000 miles or the missus has to get rid of the car and buy another one which she can use to drive to work (no chance of her taking the train after what she has been through on the 7th :cry: ).

 

Anyway, thanks for all your advice guys, and I hope to catch up with you all again soon. Have a great time at Billing and enjoy the sun.

I think we all know Mate! there's no such thing as a 2000 mile clutch!

I have replaced load's of clutches on car's that do high mileage street driving and i have never had a clutch go wrong under 20k due to a burn't out Clutch Plate.

I doub't very much this was caused by your partner's driving even if she slipped the clutch now and then it would still exceed 2000mile's.

I garage who fitted this is still 100% responsible and should rectify the problem without you paying anymore.

If every garage was to treat people like this then they would have no customer's in the future.

Do not sell the car!! what difference is changing the car going to make other than the cost of parts/labour?

A 2000 mile clutch would be an expensive clutch no mater what car it is your driving.

Don't let them fool you into thinking it was just wear and tear!!

I would take the car back to them and say your not leaving until they have rectified the problem free of charge or you will seek legal advice!!

Don't Give up mate!! :cool:

Still doesn't sound right mate, 2000 miles wtf? I would ask to see the actual plate itself!

 

Anyway stranger, call you later.

 

I drive a 150 a day plus in my other job and thats in city traffic and ive had over 60k out of my main car which is just a 99 Vectra Diesel!

2000 mile's to me would be a clutch every 2 to 3 week's :mad:

Could the clutch plate have been put in wrong way round? Can you not get the RAC involved on your behalf?

Stu....I drive in heavy traffic all day every day...although it aint a Z it gets abused like you would not believe....lasts over 50K.

Are Nissan Saying their clutches are only good for 2K...doubt it.

Make a fuss

complain loudly in the showroom

dont take no for an answer.

You WILL get it replaced, just be persistant..

Good luck mate.. (still got your CD..(cliffnet ver 1) want it back?)

I decided to go for it on this one.

 

I will be picking the car up today and paying for the new clutch. I will also be collecting the old clutch form them and then after I have paid I will be handing them a "Payment in Dispute" Letter which apparently means, I am paying to get my propety back only and I intend to push for full compensation if when examined by an independant garage, they find a fault in the way the clutch had been fitted or a problem in one of the components that the garage supplied and fitted.

I decided to go for it on this one.

 

I will be picking the car up today and paying for the new clutch. I will also be collecting the old clutch form them and then after I have paid I will be handing them a "Payment in Dispute" Letter which apparently means, I am paying to get my propety back only and I intend to push for full compensation if when examined by an independant garage, they find a fault in the way the clutch had been fitted or a problem in one of the components that the garage supplied and fitted.

Seem's sensible!! Good luck Mate!! Let us know the Outcome. :cool:

Hi Stu

 

I tend to agree with Jack, Mickeyb, TopLess and others on here and would go for air in the hydrolic fluid or even the wrong hydrolic fluid, but that is not an issue you should involve your self with. The issue at stake here is if the goods and workmanship was not fit for the purpose for which it was sold, (that is a legal statute) and quite obviously not because anything you buy with rgards to a vehicle in the uk is warrantied for 3 months or 5,000 miles if that milage occures prior to three months. In your case it has met neither criteria and they must repair completely at their cost irrespective of what they claim.

 

Speek to a solicitor this I assure you this is correct as I had a new turbo out of Volvo because the one they fitted went pop within 3 weeks and they gave me all the same *****cks.

 

Do not pay for anything or you may run the risk of giving them the opertunity of saying you paid because you knew that your good lady abused the clutch.

 

Citizen Advice isn't all that good.

 

Good Luck Mark