Hello guys,

 

My pc has now got the above virus and I don't know how to get rid of it. Norton finds it when the machine boots and says it will close down the machine. I can boot up in safe mode and then go into Norton and do a scan. It finds it and tells me to use the Norton rescur disks (me being stupid, I never made any before hand and now they would be useless), and it will now close windows. Has anyone any idea how I can sort this withought formatting the drive?

 

What would happen if I made new rescue disks from a pc I just loaded windows on? what info would be lost???

 

what is a memory virus?

 

Thanks

 

Vijay

Whats happening is there a virus in the bootsecor of the Disc Drive. The boot sector is read into memory as soon as the computer start to boot up. So what is happening is as soon a your computer starts to boot, the virus is loading too and staying in your memory. So when you try to run the virus checker, it sees the virus in the memory and then shuts down, becuase if the virus is in the memory its active and could infect your computer more, damage it or infect others.

 

The rescue disc boots the computer from the floppy discs so it hasnt accessed the Hard Disc Drive so the virus hasnt spread to the memory. On the floppy discs is a virus checker which will run and check your Hard Disc Drive for viruses. It will find the one in the bootsector and if it can, get rid of it with no harm to you computer. This will allow you to boot into windows again but now the memory will be virus free. You must scan your computer again with the windows scanner you have, because that can search for more viruses.

 

However, there is a strong possiblity that if you make a rescue disc now, the virus will spread to the rescue disc too, and you are back to square 1.

 

But you can try it. The virus may not have the ability to spread to floppy disc boot sectors.

 

Stuart

cheers Stuart,

 

I can make new rescue disks from another computer that just has windows/norton on it, so there is no virus there. I'll give it a go and let you know.

 

Cheers

 

Vijay

Hello Stuart,

 

Just want to say a big thanks to ya! Made some new rescue disks and it found/got rid of the virus. took all night but at least it got sorted.

 

Thanks again,

 

Vijay

Try booting in safe mode then using the system restore feature....It will take you computer back to a point when it last booted ok...then use norton to quarantine the virus.

Hello Chris,

 

I did try that, but the only place it would restore back to was after the virus :(

 

Cheers

 

Vijay