Waited in all day for cavity wall insulation and no-one turned up!!, Mark group?

As above, I`m really Pissed off as i am self employed and wasted a day off work with no money earned.

They said they would turn up between 8am-12.30 for a 3 hr job, so i got up, put the cars on the road, took the roof off my car port(they needed it off to get the ladders through to reach the top side of the house) and waited till 12.40 ,I rang the main office and they said they would get the Warrington branch to phone me 1 hr before they arrive!! 3pm still no show or phoe call!!, i rang again and eventually got through to my local warrington branch, they said the machine broke down a wont be doing it today!! WTF

He said Saturday may be possible, but still no return phone call!! :headvswal

Has anyone else had problems with `MARK GROUP` Insulation??

what would you do??