Bought a cd changer for the father in law for his 307, its an in dash oem fit one.

 

Paid £85 plus £15 postage and granted it came in good time, and was very well packaged.

 

Fitted it, took it to the peugeot garage to have it programmed to find out cd 4 and 5 dont work :(

 

So contacted the seller who was very funny saying it was working perfect when it left and hinted that i wanted to return a dodgy one and keep their good working one :nono:

 

I mean yeah i do that sort i thing, buy up all the good working cd changers and send broken ones back :confused:

 

So i registered a paypal dispute but they want me to return the item at my own cost so they can have it checked before possibly issuing a refund but i have said, hold on a minute, you wouldnt send it to me without me paying so issue a refund in full and i will then post it back at my own cost? am i right ti do this?

 

Also in they ad it states it does not need programming by peugeot which turns out to be rubbish as the ecu which controls the audio needs to have the cd changer controls switched on by the peugeot so thats also misleading :nono:

 

So am i right in asking for the goods to be refunded and am i right to demand i get the refund straight away? its just i got stung recently when i sent the goods back and they claimed they never recieved the goods back so never issued a refund and paypal then dont cover it!!

 

Mike

kirbz .........get in your car .........TAKE it back,, knock on his door .......you aint a small bloke ........get your money back or make him eat it ........and get costs for fuel and time lost from the twat as well ........

mike. when you open a dispute with paypal, the purchase price is instantly taken out of the sellers account and held by paypal until the dispute is settled. what you need to do is get it in writing from the dealers you took it to as to what the fault is, plus, make sure the serial number is on it as well.

kirbz .........get in your car .........TAKE it back,, knock on his door .......you aint a small bloke ........get your money back or make him eat it ........and get costs for fuel and time lost from the twat as well ........

 

 

That's a good plan!!!!!!!!!

 

 

Mike, how far does he live from you? And you are quite correct about the standard pug radios being coded to the ecu ;) Might give you more leverage on that one, just bring up the fact it cost you £xx to get Peugeot to re-code it.

just had an email from paypal saying i'm responsible for posting and packaging it back to the seller before they have to refund me??

 

i thought paypal was there to protect me? so i will be £15 out of pocket posting it and i dont get my £15 postage back? so for a £85 changer its going to cost me £30

 

hmmm scumbags

There "faulty" refund policy is pretty much standard practice. They have to inspect it to check it is at fault and that the fault is covered by warranty (eg. you did'nt break it through your own fault...etc).

 

If it is faulty then they should refund postage costs and either repair, replace or full refund.

you will get your p&p back aswell! obviously you paid £100? so thats what will come back, you get 99% payments back from paypal without issues, unfortunatly i sold something on ebay and the prick complained about it being used, even though i knew it wasnt he sure was a prick so had no choice, so sometimes the buyer/seller can be a pain in the shitter. not in your case, as iv had a similar problem a while back