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ourlasses bro has bought a laptop from curry's, its less than two weeks old and he has decided he doesnt like having a laptop and has bought a pc, he took it back to currys to try and get his money back, they told him cause he has used it he cannot return it for his money back, is this true and is there a way of returning it and getting money back

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ourlasses bro has bought a laptop from curry's, its less than two weeks old and he has decided he doesnt like having a laptop and has bought a pc, he took it back to currys to try and get his money back, they told him cause he has used it he cannot return it for his money back, is this true and is there a way of returning it and getting money back

cant see how he can even think of returning it tbh

Did he buy it online?

 

If he did then I think you get 14 days to return it. Even if you don't like the colour. Distance selling regulations. Failing that then think he is knakered.

 

Darrell

ourlasses bro has bought a laptop from curry's, its less than two weeks old and he has decided he doesnt like having a laptop and has bought a pc, he took it back to currys to try and get his money back, they told him cause he has used it he cannot return it for his money back, is this true and is there a way of returning it and getting money back

 

 

YOU can only return good for a refund if tehy are faulty, not as advertised or still in the wrapping and not dammaged.

 

3rd one normaly would have to be at about 10% less.

If you buy anything ONLINE you can return the goods in AS NEW condition within 30 days for a full refund (excluding carriage). This is the distance selling directive (DSD) brought in by the EU. This directive does exclude business customers though.

 

I used to work for dabs.com and this directive is a business killer for some smaller companies.

 

However, in this case he has bought it from the shop so he is buggered. He could sell it on ebay with warranty (ie. curry's receipt) and he will probably get most of his money back.

 

Good luck

If you buy anything ONLINE you can return the goods in AS NEW condition within 30 days for a full refund (excluding carriage). This is the distance selling directive (DSD) brought in by the EU. This directive does exclude business customers though.

 

I used to work for dabs.com and this directive is a business killer for some smaller companies.

 

However, in this case he has bought it from the shop so he is buggered. He could sell it on ebay with warranty (ie. curry's receipt) and he will probably get most of his money back.

 

Good luck

probably states in there policy rules somewhere . electrical items can only be returned for refund if item is in unused condition , ie never switched on or plugged in . so computers it is a bit of a problem as when they have been switched on for the first time you have to go through and set things how you want them . hope this helps :duffer: :duffer:

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