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NZR e-mail error....help

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Sorry to highjack the forum but have a problem with my e-mail account wonder if any IT bod can help me. I am receiving my mails ok but have been told by senders they are getting a failed to deliver message? have tried mailing myself and that right,although I received my own mail I then got a mail to say it was undelivered? in the text tiem out error is mentioned.I also have noticed my genie alert to my mobile phone is no longer working. My ISP (Freeserve) has a help page and have mailed them but keep getting auto replies which are not on subject!! come on guys any thoughts? is it down to the Isp or can I have possibly accidentally changed something in my Pc settings which has passed on a change on my pop3 account?? Helllpp Jeff TT

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    Genie is definitely shagged at the the moment and has been for several days. I know that BT had a problem with email accounts for one of their non-BT badged services and I assume that BT run Genie too.

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    Jeff,

     

    While I can't help specifically, I managed to get a personal response from Installresponse@freeserve.com earlier this week.

     

    My problem was with a reinstall but they answered very helpfully and quickly so they would probably be able to refer the problem on if they can't help themselves.

     

    Dave

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    If I am reading your explanation correctly you can download mail from pop.freeserve.co.uk but cannot send it?

     

    Check your outgoing mail server is:

     

    smtp.freeserve.co.uk

     

    If it is, dial up your connection, and from a command prompt type:

     

    ping smtp.freeserve.co.uk

     

    You should get a reply.

     

    If users get an undeliverable response when sending you mail, get then to type the address in manually instead of doing a 'reply' to an existing message, if this works it means your 'reply to' address is incorrect.

     

    This may help, it may not, it's nearly 4am and my brain isn’t working that well.

     

    Herman

     

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    Jeff, this sounds like Genie's doing to me - they are seriously screwed at the moment and I don't know when they are gonna be back up and running - (without prejudice wink.gif) Genie have about the most unreliable service I have ever experienced - great when it works but thats not even half the time...

     

    I know this doesn't help but just giving my view...

     

    CheerZ,

     

    Andy

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