Has anyone ordered stuff from this lot?

 

http://www.conceptzperformance.com/

 

I ordered some shocks and springs 9 weeks ago now and still haven't received anything :confused: Is this normal for stuff from the states?

 

I've been in contact with Coz there, and he's been helpful enough, but just keeps telling me that they're probably in Customs, although he has no tracking number for the shipment! :headvswal

 

Is there any way I can find out if Customs are holding my package? Has anyone had to wait this long before for parts from the states?

 

(I know, I know - I should of ordered from the UK - will next time :) )

 

Cheers.

not without a parcell number.

 

A lot of the fellas on teh forum have ordered of this place with no hassle.

not without a parcell number.

Is a parcel number different from a tracking number? If I can get a parcel number, can I check with Customs directly? Or is this something you can only check with the courier?

 

A lot of the fellas on teh forum have ordered of this place with no hassle.

Yeah, they seem helpful enough - just worried someone else is riding around on my new shocks :p

You paid shippng on springs from the US :shock: would have been cheaper direct from me, and next day too

i have just taken delivery of sheit loads from them, but i did have to pay tax before they released the goodies.

You paid shippng on springs from the US :shock: would have been cheaper direct from me, and next day too

Yeah, I know I know. They were a bit cheaper and I wasn't in a rush (at the time). But looks like I'll probably end up paying a ton of customs charges anyway now :cry: , and have had to wait for months...if they ever turn up and I don't lose all my money that is.

 

If I could turn back time...da da da da... :dance:

 

 

Baz: Did the couriers/customs contact you before hand then - so you had to pay before they delivered? Or did they just turn up with the stuff and you had to pay on the door?

got a slip in the post saying that i had to go and sort out the tax that was due on the items with the courier

got a slip in the post saying that i had to go and sort out the tax that was due on the items with the courier

 

Cheers Baz.

 

What courier did they use?

Ups

I orderd sheit loads of stuff and they used UPS for a faster delivery, AND I PAID EXTRA FOR IT, with insurance, but it only took 8days?

I orderd sheit loads of stuff and they used UPS for a faster delivery, AND I PAID EXTRA FOR IT, with insurance, but it only took 8days?

I just asked them for a delivery quote. Didn't specify urgent or anything, and they never gave me any options. I guess they were just trying to give me the best deal - fair enough really.

 

Ah well. Guess I'll just have to wait and see.

 

Cheers.

i will allways email the company first to see if they reply to my questions about the item, and about options in post if any, if they dont reply then i dont buy. but i must say that they were exellent with comunication, post, and the quality of the goods so far.

I have used conceptzed before and found them very good. They gave me a tracking number so I knew where the goods are including customs. Also they labled the goods as less that £100, also sent invoice seperate so I paid next to nothing on the tax even though the goods cost much more.

customs have to contact you within 24-48 hours if they are keeping your parcel.

 

you can phone customs if you want to see if there has been a cockup

Well, as I was just starting to get worried I get a letter last night saying that ParcelForce are holding my package :D

 

Only have to pay £15 in total charges too - wooohooo!

 

So looks like it probably was stuck in Customs most of that time :mad:

 

If it's any help to anyone in the future the number to ring customs on is 02476 212 860, they should be able to tell you if they have the package or not (although they have been busy the last couple of days and I couldn't get through, ah well).

 

Thanks for your help chaps.