went to z world today to get my car checked over and was very impressed with the way i was delt with and the reasonable prices charged by geff. he spent most of the afternoon changing bushes and oil and doing tests on my car etc. he really new what he was talking about and nothing seemed too much trouble for him. he went over my car with a fine tooth comb and carrid out a long list of checks. i would recomend this garage to anyone who needs help with there zed

WELL DONE JEFF

:D :dance: :dance: :dance: :dance: :dance: :dance:

The preverbial carrot has been dangled. Lets see how long this positivity lasts.

 

Oh and by the way, I was also at Zedworld this weekend picking up mine. Cheers for sorting out my winter service and other little problems I had with the car.

 

It now drives luuuurrrrvy! However, my chest is still full of goodies so I will be back.

 

 

Cheers

Cos

Cheers Jeff,

Servicing done and dials for the car picked up....

 

Lovely job. Will be back for a tailgate and possibly that spoiler if the guy sells it!!!

 

Cheers

 

Ben

Originally posted by Cos

The preverbial carrot has been dangled. Lets see how long this positivity lasts.

 

 

Cheers

Cos

 

 

Dear Cos,

 

It's not about how long the positivity lasts or dangling carrots that is the issue.

 

Consistency & good customer service especially when things do go wrong is the key.

 

It's not about whether Jeff can change a cambelt or whatever... I never said all his work was unacceptable.

A lot of people do really good work on this forum, and never get much praise.

 

I would except a light service not to have many/any problems that a competent mechanic couldn't fix and I'd expect it to run well after paying my money.

 

There is a lot of quoting the obvious here.

Jeff is not a mechanic and I quote "zed world is a hobby"

 

So as with in virtually any profession there will be gaps in anyone's knowlege.

Cos I like you mate, why stir it up again... ?

 

It doesn't resolve nowt in the long run.

Originally posted by emero

 

It doesn't resolve nowt in the long run.

 

Agreed - Amen!

 

Can this thread by closed now please so that it doesn't get infested.

 

 

 

Cos

If people want to praise good service, we shouldnt have to close a thread to further comments, its a sorry state :(

 

Live and let live eh please :rolleyes:

Originally posted by Cos

The preverbial carrot has been dangled. Lets see how long this positivity lasts.

 

 

Cheers

Cos

 

Pete that wasn't the point at all, please read what I actually said

Purely as a public service and without making any comment at all on anything that has been in this thread before by anyone, can I just point out that the AUP http://www.300zx.co.uk/forums/showthread.php?s=&threadid=22127

says (with some bits taken out)

When will a thread be edited or deleted?

* Xenophobia, racism or personal abuse

* Incitement to a flame war within this or another forum

* Invasion of an individual’s privacy.

* Anything that is deemed as potentially libelous.

* Flagrant disregard for the interests of the community (anti community spirit)

 

300ZX.CO.UK reserves the right to edit or delete any thread for legal or other reasons.

 

When will a thread be locked?

* If there are persistent abuses of the behavior mentioned above.

* Unacceptable behavior (as determined by the tone of the community; e.g. making inflammatory comments, flame wars etc etc.)

 

300ZX.CO.UK reserves the right to lock any thread for legal or other reasons

 

So please will any future posts to this thread bear the above in mind. Ta.

Thats Cos's quote ;)

 

No my comment was a general one, if you see what I mean.

whats the problem? i only said the bloke did a good job:confused:

No worries mate, put praise where its due , its a good thing to do !!!

Originally posted by jonnyd64

No worries mate, put praise where its due , its a good thing to do !!!

 

'An it rhymes too!! :rofl:

Originally posted by emero

... I never said all his work was unacceptable.

 

To be honest that has all been lost and due to all the stuff that has been said, mud slung etc.....that fact had been lost.

 

I agree no-one is perfect, people make mistakes but I have yet to see anyone on here get the grief that Jeff has over one job, and to be honest I hope I never do, these things should be kept between the customer and the supplier/garage and not taken to 'another' garage who then inturn uses them on this forum to provoke/slate/accuse and generally make slanderous accusations about.........

 

Agree??

 

Matty.

I agree again, to a point.

 

Stop me if I go slightly off the mark here but I think that forums are a very good way of getting a feel for how a business conducts itself and whether it would be a good choice to use them. However, for me, coming on an open forum and telling how business X or supplier Y are 5hite because something has happened to your car months after you took it there, and then for playground slandering to take place, I think is the equivalent of a public slogging with mega-phones that can be heard all over the planet. Bit of an obscured analagy but you get the picture....

 

For example. When I first joined the forum, there seemed to be an issue between Warren and SE. Little digs here, little comments there. I didn't know the exact story but I could tell that he wasn't happy with them. I have spoken with Warren on many occasions and on a personal level I don't have a beef with the man, but I don't agree coming on to a forum and going on about how I was treated. If however, someone put up a post saying " Am thinking of going to Zedworld to have my car done, or SE or Hiteq or GrassHopper - Would you reccomend them?", and everyone came on saying "Yes" or "No", then I would respect that more and I would go about "PRIVATELY", contacting the people that had responded to see what they had to say.

 

...And before anyone starts ranting and raving and starts throwing in clever comments that twist what I have said, can I point out that NONE of the above or below is intended as a dig to anyone and if anyone is offended by it, I apologize before hand. It's just the way I see the world. And can I also clarify that although I had my reservations about SE when I first joined because of all the negative stuff that was flying above, I no longer do, due to the fact that I have heard more good about them than bad.

 

I don't believe that all business' can keep 100% of their customers happy a 100% of the time, but if they are above the 90% mark, they'll do for me. I have spent nearly 3K with Zedworld since first going there. It takes me an hour to get there, and an hour to get back, and about a tenner in petrol or 23 quid when I am getting the train back after having dropped the car off. If there have ever been any complications with my car whilst Jeff has been working on it, he has always let me know and dealt with me fairly. However, it would be much easier for me to go down the road to John Noble Motorsport who are fully qualified rally engineers and who strip engines all day long, who is 10 minutes from my door and which I pass nearly everyday.

 

The reason I choose to go to Zedworld is because Jeff does not see working on Z's as a job. He's sees it as a passion, and enjoys every minute of it. He freely states on his website "Not so much a garage........ but enthusiasts with workshop facilities!" I would rather go to someone who has this type of attitude because I know that he is thinking about 99% of the time(Sorry Lynda), not because he has to, but because he wants to, and for me this is reflected in his work and manner. What percentage of people that have a job can say that. Most mechanics would wait for 5.30pm to come, get the grease off their hands and leg it and hope that tomorrow doesn't come too quickly. He may not be a fully qualified mechanic with all the certificates to prove it but is duffers? Probably not, but I would say that Duffers is one of the most qualified people to work on a Z. Nissan claim that their mechanics all have certificates but we know what happens when you go there. It's all about, attitude. If you want to learn about the Z and you have the ability, you can be very good. So, I stand by my comments and I say that I have no problems with Zedworld.

 

Emero my luv, I like you too. I didn't mean to rattle you in any way and I hope I haven't offended you. I know what it feels like to have a bad experience with a garage. You want to tell the whole world about it but I guess I have already stated how I would have done it. Obviously it's not the only way but thats just me.

 

 

 

Cheers

Cos

Originally posted by Cos

Big long speech

 

Agree in entirety :)

yes .. very well said Cos.

Hit the nail on the head, Cos.

 

Brian.

Originally posted by Cos

I agree again, to a point.

 

However, for me, coming on an open forum and telling how business X or supplier Y are 5hite because something has happened to your car months after you took it there, and then for playground slandering to take place, I think is the equivalent of a public slogging with mega-phones that can be heard all over the planet. Bit of an obscured analagy but you get the picture....

 

Reply

I didn't start the thread on the forum it just exploded.... I was shellshocked and badly shaken and had to take 2 days unpaid leave off work to sort it out.I had half a wheel nut holding my wheel on

Jeff put on those wheels. NO ONE else had removed them till the accident.

 

but I don't agree coming on to a forum and going on about how I was treated. If however, someone put up a post saying " Am thinking of going to Zedworld to have my car done, or SE or Hiteq or GrassHopper - Would you reccomend them?", and everyone came on saying "Yes" or "No", then I would respect that more and I would go about "PRIVATELY", contacting the people that had responded to see what they had to say.

 

Reply

I didn't meet Jeff via the forum I met him cos he sold someone a zed and that person said to ring him, because he was nearer, I was going toget shot of my zed but Jeff said he could fix it and gave me a ball park figure of 3K tops.

 

 

I don't believe that all business' can keep 100% of their customers happy a 100% of the time, but if they are above the 90% mark, they'll do for me. I have spent nearly 3K with Zedworld since first going there.

 

Reply

Yeah I've spent 3K as well, Duff has got my car at the moment, guess what it might need jigged because its never been done so am I pissed off well yes,

 

I've tried Cos really tried to talk to the man, he is just abusive on the forum

 

 

The reason I choose to go to Zedworld is because Jeff does not see working on Z's as a job. He's sees it as a passion, and enjoys every minute of it.

 

Reply

I'm not saying he doesn't ,he could have handled my case so much better, his customer service with me was and still is appalling, this could so easily been sorted out by him.

 

 

 

Iwould rather go to someone who has this type of attitude because I know that he is thinking about 99% of the time(Sorry Lynda), not because he has to, but because he wants to, and for me this is reflected in his work and manner. What percentage of people that have a job can say that.

 

reply

Quite a few actually i know lotsa ppl with a wonderful commitment to their jobs and fantastic customer service.

 

 

but is duffers? Probably not, but I would say that Duffers is one of the most qualified people to work on a Z.

 

reply

Yes i agree, the one thing Duff has done is talk to me,keep me informed exactly what he is doing and exactly how much I'm going to be charged and believe or not he is polite to his customers!

 

 

You want to tell the whole world about it but I guess I have already stated how I would have done it.

 

reply

Well until Mac 1 came along I didn't feel I had a voice on this forum, he has listened to me and gave me a voice, when I felt too intimidated to say anything to Jeff.

Having a dialogue with Jeff would be nigh impossible now as he has made it clear he has no intention of talking to me.

 

love Em

 

Cheers

Cos

Originally posted by Matty

To be honest that has all been lost and due to all the stuff that has been said, mud slung etc.....that fact had been lost.

 

I agree no-one is perfect, people make mistakes but I have yet to see anyone on here get the grief that Jeff has over one job, and to be honest I hope I never do, these things should be kept between the customer and the supplier/garage and not taken to 'another' garage who then inturn uses them on this forum to provoke/slate/accuse and generally make slanderous accusations about.........

 

Read the above and close it off..........I still can't believe this is here again!! :confused:

 

The last few lines are the important lines and I think that 90% of the problems on the forum, no talking and the aggression are the caused by that, remember Billing and all that stuff....all over what should have been kept between garage and customer and sorted, not taken to another 'garage' and have them personally attack the previous garage at various places over the job(s) done.

 

I can't imagine work coming from Grasshopper (NB just an example!) and going to Zedworld then Jeff coming on here saying all manner of things about them, how bad they are, personally and work wise, they did this, charged for that, this was wrong.........so why should others be able to do it?

 

A personal post from the 'customer' is sufficiant and that is thier honest opinion, then the 'trader' defends/holds hands up/whatever, then people make their own minds up. Not 12 months of grief (is it more??)

 

I'm sure there are more things to this that meets the eye, as when I saw you at Jeffs once you were more than happy with the work carried out but things change and so be it.

 

I'm not getting involved in all that but what I don't like is all the aggro that has gone before it and all the 'crap' that still flies about when Jeff posts almost anything. Jeff posts something and it's followed up with.......

 

Where's the headlamp panel, Jeff's got it......:D

 

I mean when Pete's wheel fell off that was Jeff's fault and he had nothing to do with it, just the usual crowd having a go again, etc...etc...etc.....

 

Pretty tiresome really.........and I'm not doing this because it's Jeff and I use Zedworld when I get my car looked after/at.

 

I would be doing this if it was the other way round, or any other garage/supplier as I believe that no-one should have to put up with all the crap that Jeff has had to put up with.

 

Can everyone concerned just agree to disagree, not use each other for anything, not post crap about each other, not post slanderous remarks about each other, etc, etc, etc.......and call it a day?

 

Please? :(

 

Matty.