Hi

 

Anyone had any problems getting touch with them?

 

Sent them a couple of emails for an order i need and i have yet to receive a reply its been over 10 days.

Not surprise tbh, my last order they ignored my emails asking for an update on it's status, ended up phoning them twice. If i could have the got the parts from CZP I would have, much better service imo.

 

Best get on the phone to them I'm afraid.

importpartspro.com (kyle puckett) for me or CZP.

Z1 "can" be very good, sadly for me that didn't happen often.

smithy

had the same with them last year ... ended up canceling the order with them and shopping with cpz ... got better prices too

I love CPZ.

Coz there is a great help, can't do enough.

Z1 are awful to get any product related info from. CZP are slightly better but still found myself having to ask the same questions 2 or 3 times to get a bloody answer, then they got my order wrong.

Cant say ive had problems tbh,dealt with them for over 5 years now.THey are busy i know that but usually if i ping them i get a reply next day,ive Mailed Russell the owner to make him aware if it helps.

I had a good experience with them - complicated order to be sent to my villa in Florida. There was a screw up but they fixed it and got me the replacement part fine...

Cant say ive had problems tbh,dealt with them for over 5 years now.THey are busy i know that but usually if i ping them i get a reply next day,ive Mailed Russell the owner to make him aware if it helps.

 

Thanks for that, have you received a reply back?

Got a reply finally, thanks Jimmer.

Got a reply finally, thanks Jimmer.

 

No Probs,i had a word with Russell about his sales team.

Hey Paul,

Thanks for the multiple quotes and for the order. Sorry we didn't get back to the first two but glad we had the help of jimmer in tracking everything down.

 

Hope everything arrived as expected yesterday!

 

Let us know if we can do anything more in the future and we will try to keep on top of our quotes if anyone else needs anything as well. We have been working on a new quote system for a little faster turn around in the future but still working with e-mail for the moment.

 

Chuck

Hi

 

Everything arrived promptly, thanks for sorting this out for me. Love the cap too.

 

Cheers

Paul