shell's htc sensation had developed green lines on the video and was producing crap pic's, she took the phone back as it's within the 14days grace period and asked for them to check it

 

advisor shouted for the so called tech advisor, he came full of it and took the phone behind the store, came back and showed shell a tiny 1mm scratch (literally 1mm) on the back cover (not the camera lens)

 

he told her that she must have goosed the camera and that it would have to be sent off at a cost to her, she rang me and i told her to cancel the contract as that sounded bullshit, she told them to cancel the contract (again, still in 14days grace period), they told her she couldnt do that either

 

anyhoo's she came away from the shop as she is crap at arguing (unlike me lol), ive came home and a quick 5 min google came up with the answer, take the battery out and put it back in, software prob that htc are addressing, phone sorted

 

gonna go in tomorrow and tell the tech guy he is a tosser and log a complaint against him, surely he should have known this as it is a common fault and the seller's have been made aware, telling shell she would have to send her brand new phone away at a cost to her, have logged the complaint with 02 customer service's and they advised to do it in store with the manager

 

im not looking to get anything out of it, just hate thing's like this as he was obviousely trying to fleece her, wonder how many other's have fallen foul to this

 

boils my piss, sorry for the rant, needed to let off some steam

I'd still cancel the contract for the crap service

Let him have it mate they were just trying to make a quick buck saying it would need to be sent away when its an easy fix was it CPW?

no mate, was the 02 shop, cpw used to be great but are shit now

What a numpty i bet his last job was as a Kwik Fit fitter and he just aint shaken the broken *****cks habbit yet.

the tech guy's assistant was bragging about how much the tech guy knew about phone's, maybe i could get a job there lol

Let him have it mate they were just trying to make a quick buck saying it would need to be sent away when its an easy fix was it CPW?

 

My thoughts to mate!

 

Richard:thumbup1:

I'm behind you on this one, just like the so called professionals at Halfrauds and PC World, none of them have a clue, if they did, they'd be mechanics, IT Engineers, Web Developers etc. Not working behind the counter in a large chain! As for the guys in the O2 store, don't get me started, jumped up little twerps, nothing more than a jumped up sales man! Go give him hell!

just like the staff at currys last night buying the new Kodak printer....heres how it went

 

got my printer and walked over to counter to be met by a creepy poxed face kid

Kid..... "would you like to take out extra insurance for 5 years"

Me.... "no thanks kid"

Kid.... "but sir it covers you against the printer breaking in 5 years"

me... "mate ime covered for 5 years on my statuary code of practice for printer consumer buying by a new lobby recently passed in Berlin for printers"

kid..."oh ime sorry sir i was'nt aware of that":lol::lol::lol: i kid you not every word is the truth...

just like the staff at currys last night buying the new Kodak printer....heres how it went

 

got my printer and walked over to counter to be met by a creepy poxed face kid

Kid..... "would you like to take out extra insurance for 5 years"Me.... "no thanks kid"

Kid.... "but sir it covers you against the printer breaking in 5 years"

me... "mate ime covered for 5 years on my statuary code of practice for printer consumer buying by a new lobby recently passed in Berlin for printers"

kid..."oh ime sorry sir i was'nt aware of that":lol::lol::lol: i kid you not every word is the truth...

 

:rofl::rofl::rofl:

This post is history

Edited September 25, 201114 yr by Mrs HollowPoint

just like the staff at currys last night buying the new Kodak printer....heres how it went

 

got my printer and walked over to counter to be met by a creepy poxed face kid

Kid..... "would you like to take out extra insurance for 5 years"

Me.... "no thanks kid"

Kid.... "but sir it covers you against the printer breaking in 5 years"

me... "mate ime covered for 5 years on my statuary code of practice for printer consumer buying by a new lobby recently passed in Berlin for printers"

kid..."oh ime sorry sir i was'nt aware of that":lol::lol::lol: i kid you not every word is the truth...

 

Just brilliant Bri......:lol:

 

What also gets me is that the daft fookers STILL try and sell you the 5 year cover on an item of technolgy that will at best be obsolete in 6 months; and at worst if it breaks in 2 years time, the replacement cost is less what the 5 year insurance costs in the first place!!!

 

I had a similar experience buying a Dyson for work from Currys in the spring - this thing cost about £175 and the spotty pleb tried to sell me the 5 year cover "for only £180" - I said "no thanks; if it does die in 3 years time I'll just buy a new one and chuck this one in the skip. So if it dies I'm still £5 better off, if not I'm £180 better off!!!"

 

You could actually see he cogs slowly turning as he tried to take on board what I said.......:w00t:

 

Richard:wacko:

Just brilliant Bri......:lol:

 

What also gets me is that the daft fookers STILL try and sell you the 5 year cover on an item of technolgy that will at best be obsolete in 6 months; and at worst if it breaks in 2 years time, the replacement cost is less what the 5 year insurance costs in the first place!!!

 

I had a similar experience buying a Dyson for work from Currys in the spring - this thing cost about £175 and the spotty pleb tried to sell me the 5 year cover "for only £180" - I said "no thanks; if it does die in 3 years time I'll just buy a new one and chuck this one in the skip. So if it dies I'm still £5 better off, if not I'm £180 better off!!!"

 

You could actually see he cogs slowly turning as he tried to take on board what I said.......:w00t:

 

Richard:wacko:

:lol::lol:.and @ the logic in your mathmatics Rich,this thread started by Allan has highlighted a serious need for "spotty plebs" around the country to get on the ball:lol:

:lol::lol:.and @ the logic in your mathmatics Rich,this thread started by Allan has highlighted a serious need for "spotty plebs" around the country to get on the ball:lol:

 

And who can forget that memorable quote from The Simpsons...."Mr Wembly, it happened again...."

 

Just about sums it up......:winkiss:

Most of the time I'd agree - product replacement insurance (or whatever) is usually a waste of money. That said, I came unstuck at Argos when my 100 odd quid microwave packed up after 13 months.. Would have been wise to take the cover on that one.. Still, on the brightside, the missus' cooking has improved no end..

 

Phone companies = Toss bags. Fact

my sensation did the same, but outside the 14 day window :( they wanted to send away for repair

 

Anyhow, said give me a day to set spare phone up etc and I'll bring it back. Googled the problem and fixed it in 5mins :)

Google is great for sorting out problems,hate going to shops to sort out problems as there geeks are usually useless.

Google is great for sorting out problems,hate going to shops to sort out problems as there geeks are usually useless.

 

yep...google also makes dumb people appear bright when they hit the "copy/paste" for qoutes:lol:

yep...google also makes dumb people appear bright when they hit the "copy/paste" for qoutes:lol:

 

LOL - and we have our fair share on here......:sweatdrop::no::lol:

 

Richard:laugh: