i know exactly how poor Janus must feel with the problems she has had with her Saab. I am going through something similar. I did not want to leave my beloved zebedee on a public car park whilst I was at work so I bought a y reg fiesta 1.6 zetec s from gordons ford. It was unusual to find such a good example of a 2001 model, and equally surprising to see it amongst the new cars at the dealers, albeit at a higher price than I could have purchased privately. It wasnt cheap, but the extra cost was offset by the inclusion of a full years warranty.
I have had problems with the car, none of which have been covered by the warranty, which to all intents and purposes is as useless as the dealers themselves have turned out to be. Despite always being calm and polite as I complained ( and keeping my partner and his friends from getting involved which would likely involve police and fire engines), my problems are now apparently passed to the owner of the company, a man I am never actually able to speak to as he is never available and never answers or replies to any calls.
I am obviously being treated like a woman who can be fobbed off and ignored who in their eyes will go away quietly. but it has finally reached the point where it has become obvious to me that the money was the beginning and the end of all their interest.
So lacking any form of satisfaction from attempting to contact them, I have instead decided to tell everyone I can of how they have treated me.
So, my long tale of woe and hopefully a warning to others is on my newly registered website.
i know exactly how poor Janus must feel with the problems she has had with her Saab. I am going through something similar. I did not want to leave my beloved zebedee on a public car park whilst I was at work so I bought a y reg fiesta 1.6 zetec s from gordons ford. It was unusual to find such a good example of a 2001 model, and equally surprising to see it amongst the new cars at the dealers, albeit at a higher price than I could have purchased privately. It wasnt cheap, but the extra cost was offset by the inclusion of a full years warranty.
I have had problems with the car, none of which have been covered by the warranty, which to all intents and purposes is as useless as the dealers themselves have turned out to be. Despite always being calm and polite as I complained ( and keeping my partner and his friends from getting involved which would likely involve police and fire engines), my problems are now apparently passed to the owner of the company, a man I am never actually able to speak to as he is never available and never answers or replies to any calls.
I am obviously being treated like a woman who can be fobbed off and ignored who in their eyes will go away quietly. but it has finally reached the point where it has become obvious to me that the money was the beginning and the end of all their interest.
So lacking any form of satisfaction from attempting to contact them, I have instead decided to tell everyone I can of how they have treated me.
So, my long tale of woe and hopefully a warning to others is on my newly registered website.
http://www.gordonsford.info