why when on a website can i not get onto secure pages, cant get onto my internet banking, cant get onto the quote page of elephant.co.uk and cant even get the whole paypal page to work, i cant doit on michelles lappy either

 

any help please

 

Allan

What browser you using and what actually happens when you trying visiting a secure site ?

when i go onto elephant.co.uk, i get the main page, then i click on get a quote then a another page tries to open ( asecure page) but it just stays blank (white), same as all other pop up pages on web pages (if that makes sence lol)

 

im on aol as i always have been, only been doing it for a couple of weeks

Have you got a pop up blocker working in the background?

not that i know of, ive never set one up, just started doing it, also michelles laptop is doing it????

maybe you need to download some new software to be able to see the page that opening

What anti virus/firewall do you use alan?

i use avg, although it has run out a week or so ago and i need to upgrade it

Just a thought Allan.....

 

.......but have you made sure the web address starts "https" as opposed to just the normal "http"....?

 

Richard:cool2:

i use avg, although it has run out a week or so ago and i need to upgrade it

 

Avg is excellent if updated i used it for a long time on all my pc's (use bit defender now)

 

have you tried using a different browser?

Just a thought Allan.....

 

.......but have you made sure the web address starts "https" as opposed to just the normal "http"....?

 

Richard:cool2:

how do i change it if it doesnt???, the main page has https but the pop up pages dont