Hey all,

 

Anyone work for Virgin who I could give a ring tomorrow? Basically, me and my lass have just moved house, and are upgrading from broadband (old house), to broadband, phone and tv. The guy's installing it this weekend, but I've just bought a new LCD telly that only accepts HDMI input, and from what I gather, the standard box only has SCART-out?

 

Just phoned up the Customer Care line and got some guy just listing off prices for the various boxes at me without answering my initial question (does the standard one have HDMI out) and didn't even look at my account to see what we were or weren't getting installed this weekend.

 

So basically, if there's someone out there who works for Virgin who could talk me through my options, I'd be very grateful :)

 

Cheers,

Brian

ide like to know the same question as above too....then ide ban them:rant::D

Lol! Boo... don't say that! I need help :-P

the std box only has scart if u want one with HDMI u will need a V+ HD box

Lol! Boo... don't say that! I need help :-P

 

:rofl::rofl: ok ile wait till you get fixed up

the std box only has scart if u want one with HDMI u will need a V+ HD box

 

Yeah, that's what I thought. I'm certainly not paying £99 +£50 installation for the V+ box though when we're existing customers with them, and are upgrading our service.

Yeah, that's what I thought. I'm certainly not paying £99 +£50 installation for the V+ box though when we're existing customers with them, and are upgrading our service.

hence my 1st post mate...been with them since ntl kicked off and still treat me like shite when i need help or upgrades:(

i never payed for install just said i do it myself and bought a splitter from maplins and installed my boxes and modem myself went for self install option could try that if you feel you are up to it. I only have std boxes though will buy a hd eurovox when i want hd.

Ive heard you can only get a job there if you have an indian accent, dont understand a word of english and dont know anything about virgin media.

Ive heard you can only get a job there if you have an indian accent, dont understand a word of english and dont know anything about virgin media.

 

give that man a:duffer: he has them sussed!!!

 

i got so fed up with all thier crap that i through the box in the garden and told them to come get it and signed up with sky instead!!:p

Hey all,

 

Anyone work for Virgin who I could give a ring tomorrow? Basically, me and my lass have just moved house, and are upgrading from broadband (old house), to broadband, phone and tv. The guy's installing it this weekend, but I've just bought a new LCD telly that only accepts HDMI input, and from what I gather, the standard box only has SCART-out?

 

Just phoned up the Customer Care line and got some guy just listing off prices for the various boxes at me without answering my initial question (does the standard one have HDMI out) and didn't even look at my account to see what we were or weren't getting installed this weekend.

 

So basically, if there's someone out there who works for Virgin who could talk me through my options, I'd be very grateful :)

 

Cheers,

Brian

 

this is virgin media you are ringings im sorry but all our trained monkeys are out of the call centre. can i be helping you please much?

have you tried unplugging the box then plugging it back in?

still not working?

ok i will get engineer come see you be about 4 months time is good for you?

 

glad i was of helpings for you!! goodbye

 

 

 

:rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl:

this is virgin media you are ringings im sorry but all our trained monkeys are out of the call centre. can i be helping you please much?

have you tried unplugging the box then plugging it back in?

still not working?

ok i will get engineer come see you be about 4 months time is good for you?

 

glad i was of helpings for you!! goodbye

 

 

 

:rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl:

 

i think i spoke to that guy the other week when i was having modem issues!

they say the same thing everytime for every problem lol