Ref Thread http://www.300zx.co.uk/forums/ubbforum/Forum1/HTML/008908.html

 

I took a policy out with the AA on Wed which covers my car for parts and labour up to a value of £500.

 

The conversation was recorded. The guy that sold me the policy did not state that there is a 14 day period from the start of the policy of which I can not make a claim. A (cough cough) suporvisor told me this evening that she had listerned to the conversation and confirmed that I was not told this. I am trying to make a claim in the 14 day period of which I didnt know of and they are backing down. Now surly as they have recorded evidence that I was not told about the 14 day period, under some law I should be able to have the work done.

 

Anyone with any law experience?? its more out of princible now then the bloody car!!

 

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legally you are bound by whatever is said in that phonecall until documentation comes through for you to review, if you have recieved documentation of a written contract then you are not covered.

 

However if you were not informed of a 14 day grace period and have not had documentation informing you of such then they are legally obliged to cover you