my laptop wont shut down, i have had to just switch it off twice this week, i get the shutdown prompt when i do the usual closing down, but it does nothing

 

any ideas as to why this is happening????

Ctrl Alt Delete to bring up task manager.

Check the apps running and then the processes running.

 

It may be processing which will delay / prevent a shutdown.

 

If you find something that doesn't look right make a note of the name and kill it off. If it then shutsdown, do .. start... run. msconfig... check to make sure it's not in the startup.ini area.

 

While you are in the start up area you may as well uncheck any stuff that you don't need / use. Don't worry if you uncheck system components, windows will put them back in if it is essential to the opperating system.

cheers bud, will have a go and let ya know what happens

 

did notice that when i switched on today, the laptop went into some sort of check mode, went through 3 stages of cheking discs or something like that lol

what laptop you got . i had this a few months ago . my problem started with it kept re-booting when i shut it down . so i done a system re-boot with the installation disc's . then i had the problem you are describing . the only way i could shut it down was to do a system restore then shut it down . but mine just sorted it self out . so don't really know what the problem was . all i can say is to keep doing spy ware and virus scans with different spy ware and virus programs . hopefully will sort it out . but i know it is annoying . .

its a packard bell easynote