for 18 months i have had problems with my "8 meg" broadband with my speed dropping very very low for no reason, as low as 37kbps. i have phoned loads of times and complained twice, so last night i phoned to cancel it and the guy asked why. i told him all the problems i have had the lies their people have told me just to get me off the phone cause they dont know what they are doing :xxx:. this guy actually listened to me, he tested my line no fault was found then he tested the speed of my line, he said "you can only get 1meg anyway". i told him no i can get 6.5meg there is a problem with my line then, to which he said "it cant affect you speed if theres a fault" so he checked next doors line 6.5meg. so there is a problem with my line FFS this is what i have tried telling these tw@ts for 18 months :headvswal so they have given me some free goodies and money off my broadband. see the customer is always right :duffer:

I have a simular (SP) expirience with BT, my hub sometimes says i'm connected at 3.3M but get nowhere near that and it dips slower and slower untill I reboot my hub. I'll sometimes get around 1.8 - 2M. WTF is all that about ?

With the new 8Mb services you need to reboot the router frequently over the first couple of weeks as it effectively 'learns' the capability of your line. Of course if your line has a fault that won't help much !

im thinking of changing mine from aol to bt wireless broadband

 

ive had no probs with aol what so ever, the speed is always spot on, but they want to charge a fortune for wireless and bt is a lot cheaper

 

any ideas

im thinking of changing mine from aol to bt wireless broadband

 

ive had no probs with aol what so ever, the speed is always spot on, but they want to charge a fortune for wireless and bt is a lot cheaper

 

any ideas

 

ring em and demand a wireless hub bud .. they give em away free to new customers ..ive done it ona few peoples behalf and had a hub sent within a week :dance:

hmmmm, may threaten to leave if they dont

hmmmm, may threaten to leave if they dont

 

works every time bud :cool:

im thinking of changing mine from aol to bt wireless broadband

 

ive had no probs with aol what so ever, the speed is always spot on, but they want to charge a fortune for wireless and bt is a lot cheaper

 

any ideas

 

you do know all broadband is the same wired and wireless. the only difference is what you plug into the line. i hope you wernt paying extra for "wireless"

no no, im not paying extra for wireless, im just sick of running wires across the floor to my laptop, and when i asked aol about going wireless they said it would cost me £24 a month (only pay now £18 a month) so i told them to shove i will get my own router then they said they would not support it, i left it at that

if you buy a router then it will support aol, they just want to charge you more mate

so i can just get a wireless router

 

what do i need, how do i do it, do i just plug the router in and away i go or is it a bit more complicated

just plug the new router in and run the setup wizard and that will be it mate. all you need is your username and password. hope that helps mate