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I put in a claim about a month ago to replace my phone. ok was all sorted, just needed phone.
Problem, they dont make it anymore. so... the problem started.
basicaly I was nice about the whole thing, told the shop what I needed and wasnt worried if it was not new. no joy.
Then the insurance people *****xed teh claim up and put fullfilled. so now i dont have a phone and it says on teh screen i had been given one that wasnt made anymore which they had no stock of or any paperwork to say I had collected it.
1 month later I go back into teh shop to se what the hell was taking so long, had wrote a stinking letter to the director about the attitude of the insurance people and how good the shop guys where.
walked in yesturday and they had a brnd new p990i sony waiting for me. 1 of only 10 in the country lol. get this. they are £800. £800 for a phone. see sometimes it pays to be nice.