I've got an HP scanner printer combo unit and the scanner part of it seems to be playing up. Roughly 8 times out of 10 when I try to scan something it either shows a one inch vertical band running the length of the digital image which is darker than the rest, or either makes the whole image go completely dark (and redder). This goes through to the printed copy as well. Is there a solution or is it time to junk it and buy a new one? If so, can anyone recommend a good one?

 

Cheers,

 

Leigh.

May be worth checking their webshite for firmware/driver upgrades

May be worth checking their webshite for firmware/driver upgrades

Thanks Andy. Just been on the troubleshooting section of their website and the exact problem I'm having is covered in detail. Apparently it's a known fault of this particular unit and it requires "servicing or replacing". However they go on to say, "There is no guarantee that servicing the all-in-one will correct the problem and a replacement might exhibit the same problem.

" :rolleyes: :headvswal Think I'll just get myself another one and save the hassle! Can anyone recommend a decent all in one unit?

We have an HP Officejet 635 at work, the scanner on that does some real dodgy things. It may need cleaning/jetwashing out :) :mac1: lol

 

HTH

 

Rob.