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Probably something that doesn't concern most of you in any way shape or form, but I'm so pissed off with them at the moment that I just have to post something to vent my anger!
I run a business centre consisting of offices and industrial units, we accommodate about 40 different companies.
The Royal Mail always used to deliver mail at about 10:00 in the morning, which was a bit late but just about acceptable. I also PAY for the Post Office to collect my mail at the end of the day. He used to get here at about 4:30 in the afternoon.
Now I get my mail delivered - IF I AM LUCKY - at 1:30PM!!!, and the new collection guy comes at 3:00 - that gives all the companies at my site a 1.5 hour turnaround time! PATHETIC!!
I have called the Royal Mail 'customer service' to complain and was told:--
"This is all to do with improving the service, and we are now doing a single delivery (we NEVER used to get 2 anyway!). This is your new and improved service and that is the way it is going to stay." :mad: :xxx:
Improved service MY ARSE!! Don't piss down my neck and tell me it's raining! Yet another respected British Institution goes down the fuggin toilet! ARSEHOLES!!! :( :mad: :mad: