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I am after some info from one of you kind souls about some Monroe shockers. If you work in a motor factors type accesory shop and have a monroe catalogue to hand could you look up part numbers MON R3789 and MON 11601. They are front and rear shockers for a 92 Rover 827. I need to establish what product range they are from and am struggling to get to my normal shop.

 

Reason is, I fitted some shockers less than 2 years ago to my everyday wokhorse Rover and the rears have started leaking. Looked on the monroe website and for certain ranges they have a lifetime warranty, so am trying to see if I qualify.

 

Bit of a tall order I know but you never know............

 

Thanks

 

Nick

:cool:

I pretend to work, they pretend to pay me!

Featured Replies

  • Author

So that looks like a no then!!!

;)

I pretend to work, they pretend to pay me!

this may help

 

Limited Lifetime Warranty

 

Tenneco Automotive Operating Company Inc. (TA) warrants qualifying Monroe® products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions for as long as such purchaser owns the vehicle on which they were originally installed and TA continues to make the warranted product(s).

 

Qualifying Products

• Monroe® Reflex™ Shocks and Struts

• Monroe® Sensa-Trac® Shocks and Struts

• Monroe® Gas-Magnum® Shocks

 

Tenneco Automotive's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty. This warranty does not apply to products which have been modified, improperly applied or installed on vehicles used for commercial or racing purposes.

 

To make a claim under this warranty, return the worn-out or defective product with the dated original receipt plus a copy of the vehicle registration or a copy of your proof of insurance, to the dealer from whom it was purchased or to a TA dealer for verification and exchange under this warranty.

 

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Any implied warranties you may have under state law are limited to the same duration as this warranty. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusion may not apply to you.

 

Tenneco Automotive will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

 

Information or assistance regarding a warranty claim may be obtained by writing:

 

Warranty Department / Tenneco Automotive

One International Drive

Monroe, MI 48161

 

Or by calling: 1 (734) 384-7898

 

http://www.monroe.com/products/mp_warranty_default.asp

  • Author

Nice one, but thats why I need to find out if my shocks are one of these three versions befoe I get in touch!

Nick

:cool:

I pretend to work, they pretend to pay me!

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