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About 3 years ago my Dad bought a N reg BMW 520i from the Great Trade Center in White City, London. Great Trade Centre
Before purchase the BMW was checked by the AA, part of this check was a HPI check.
The car had no accident or mechanical damage recorded. So it passed and the car was purchased.
My dad maintained the BMW service history at BMW dealers.
The car was recently involved in an accident and was classed as an econmical writeoff by the insurers(Cat D I think).
They now claim that the BMW had a Cat B writeoff(Mechanical damage) against it since 1994 and should have a certificate of destruction!! The insurers claim this information was found in a "special" database only available to Insurance Companies.
The Insurance Ombudsman says this is very strange - due to the fact that the insurers didnt check this "special" database when the insurance was first taken out!!
So the insurers are saying this may affect the claim(possibly they wont pay).
What recourse would my Dad have(if any). I believe that HPI have some sort of guarantee, but I'm not sure if this would apply.
Should the Great Trade Centre have sold a vehicle without checking that it was a Cat B write off?
As you can imagine Insurance Co's aren't the quickest when it comes to paying out, but this is delaying and confusing the situation even more! :(
Any advice would be helpful.
Thanks
Trev