Bit of an obscure question but I'm hoping someone might still be up and about that can shed some light on it!

 

Was looking at purchasing 2 monitors off Ebay from a private seller who deals regularly in computer gear. The monitors are currently in the UK but were originally bought (in a batch of 4 apparently) in Germany and as such have an EU rather than specifically UK manufacturer warranty.

 

As the seller has stated they won't accept returns or do refunds if the units are faulty, the warranty is reasonably important (although I have a sneaking suspicion that Acer, the manufacturer, don't accept dead pixels as reasons for repair/refund but heigh-ho :rolleyes:). There are now only 2 of them left so I'd be incredibly grateful if someone could tell me whether the warranty would stand if needed? I know we're in the EU but I'm also aware that we often get seperate UK warranties which is why I'm a bit concerned...Any help would be great as worried I'm going to see them disappear if I don't act fast!

 

Cheers,

 

Leigh.

Not sure about the warranty, you could email acer and see if they will honour it? Pretty sure you're right about the dead pixels not being seen as a fault, unless there are loads of them!

Not sure about the warranty, you could email acer and see if they will honour it? Pretty sure you're right about the dead pixels not being seen as a fault, unless there are loads of them!

 

Thanks for the reply chap. Trouble is, from what I've heard about Acers customer service record, by the time I receive a reply they'll have already been sold and even if they were prompt I'd probably only get it by tomorrow afternoon at the earliest which again may well be too late. Arse and indeed double arse. :( Am considering chancing it at the moment as the price is very good. Oh cr@p, I'm terrible at making rush decisions like this! lol! ;)

buy them if you need them not just because theyre a bargain.

buy them if you need them not just because theyre a bargain.

 

Thank you for those pearls of wisdom. I didn't say I was buying them because they were a bargain though so don't make assumptions as it's more than a little patronising! ;) There's a £240 saving to be had and I'd end up with a dual monitor system that I've been wanting for years which would make my life working in my music studio so much easier (as I spend half my life there).

fair enough. good luck and hope all goes well

Go for them mate. If they turn out to be needing repaired and acer won't honour it, you could always tell them (as you've said) that the United Kingdom is a major member of the EU. Pretty sure it would stand up in court!

Chances are the monitors will be fine, but it is a risk.

Go for them mate. If they turn out to be needing repaired and acer won't honour it, you could always tell them (as you've said) that the United Kingdom is a major member of the EU. Pretty sure it would stand up in court!

Chances are the monitors will be fine, but it is a risk.

 

Yep, I know I've said it myself but you're spot on...we're members of the EU so you'd think that logically it "should" stand. It's just the fact that we get seperate "UK" warranties whereas mainland Europe gets EU warranties that muddies the water a bit :rolleyes:

I think you would have a very good case i.e. "Why are you viewing the UK as separate to the EU, when the UK is a FULL and very large (if not largest) contributor" The EU is supposed to allow member countries to trade goods easily and on equal footings to each other. That said I'm NOT a lawyer so I can't said for definite :)

Right! Had a damn good think about it, hit Google hard looking into various options and I've decided to go a different route. I'm now going to pair my existing 24" Acer with a 20" LG screen for studio work and instead of buying a 24" Acer from the Ebay seller I'm going to go with a Samsung monitor I've had my eye on for a while.

 

After trying to exhaust all my other options before taking the plunge I found that the price of the Samsung model I'd previously wanted had now come down to within my reach, and only £40 difference between it and the Ebay item...which made it a bit of a no-brainer.

 

Although 2 24" screens would've been great in the studio if I b@stardise the 20" to go with it I only need to buy one screen to pair with our home system and with money being tight it seems the right thing to do...plus I get the peace of mind from knowing the warranty is sound and that the after-sales from Samsung should be a damn sight better than Acer! Fingers crossed I don't need it... ;)

 

I can finally relax! lol :D ;)

Hi Leigh,

 

That's the right choice buddy. Believe it or not, despite the UK being an EU "member" it is very selective about when it wants to be considered a member and when not. For example, there is relative freedom of movement for people and goods between continental EU and the UK but no such freedom exists for financial instruments (ie currency). The UK only takes up a select number of EU rules/regulations/laws as set forth by Brussels (usually the crap ones ;)) It is in fact true that the UK is closer to the US in both its economic and political model than to the rest of the EU. So, with that in mind it stands to reason that companies offer separate EU and UK warranties.

 

Good luck with the studio setup - am looking forward to taking a peek when it's all done.

 

By the way, when are we getting together for a meal/drink?!?! ;)

 

Speak to you soon matey and best regards to Lucy!

 

Dan