my mates pc keeps closing itself down, he has the antivirus 2009 virus and windows now just shuts his pc down

 

any ideas on what he needs to do

Do you know which version of windows?

xp i think

Don't want to add 500 posts on here but does it just switch off (black screen) or does it go through the shutting down process (e.g. windows is closing... saving your settings and so on)?

not sure if its still the same, but with xp, if you connect to the net before installing antivirus, then it used to pick a virus up within about 30 secs which kept shutting the pc down.

I have seen that to on my old PC, everytime I re-installed windows, I would get that stupid pop up box that was saying your PC is shutting down in 30 sec's, forget the virus but it was known through out the world and still bounces around.

The never managed to kill it just managed to block it...

I think you can do a system restore from the bios (pressing f2 or similar at start up)just restor it to a time before he got the spyware

it says its windows shutting down, will tell him to try the f2 thing

Try here for help on removing antivirus 2009 http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009

 

Don't know if this is whats causing his pc to shut down tho'

how do you do the restore time before you got the virus

Try here for help on removing antivirus 2009 http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009

 

Don't know if this is whats causing his pc to shut down tho'

 

does that cost or is it free

don't know mate. I just did a google search on antivirus 2009, there's loads of info about it.

 

looks like its free!

Edited December 2, 200817 yr by Steams
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