Apparently the 920 is just the Dell branding for the Lexmark 1150. I want to install it on a neighbours 98 machine. Not bothered about the scanning side just the basic print functions but Dell say its only 2K/XP complaint. Tried the 1150 drivers but wont recognise it!

 

Anyone! I really dont want to upgrade their PC to 2K.

The drivers done exist.

 

There is more than rebranding on things like this over than just putting your sticker on it. there will be more things to it as well, either more features or it runs different.

 

You are not the only one with this problem. I have searched the internet and a few people are looking for a way to get it to work on Win98 and I have not found 1 site where it tells you away to do so.

I hate Dell!

You are not the only one.

 

I had to ring them up today because a HDD had crashed. It was detecting but not loading. I managed to start doing a scan disc on it and it found a bad sector 1 and then 2 then 3, 4, 5, 6, 7, 8, 9, I think you get the idea. I stopped it at 4000+. I ran Dell Diagnostic CD and ran all the test taking 2 hours and wrote down about 5 or 6 problems with the HDD it reported. I did a BIOS IDE diagnostics and wrote down the error code it returned.

I disconnected the computer and had it ready for some one to pick up.

 

I phoned Dell and told them everything, all the errors exactly what it said on the screen, all the diagnostics I did.

 

Guess what they told me. Connect the computer and run a diagnostic on it. I said that is what I have already done and it gave such and such an error. I was asked if the diagnostic is running now, and I said no, I have done it and these are the exact errors it gave.

 

Not good enough I had to start the diagnostic again. Another 2 hours! and it gave exactly the same errors.

 

Then told me to run a BIOS Diagnostic, and I said that I have already done that and it gave me a Cose 7 error, but they would not accept it until I ran it with them on the phone. In the end when he told me to do something I just sat there agreeing with them and not actually doing it and when asking what error its got, I read it off the paper.

LOL! I dont buy from Dell anymore. Too Expensive. Had a whole batch of HDD go last year, support is crap, delivery takes weeks whereas HP are happy to get you stuff next day. Considering our business to them is circa 350-400k a year, HP are now doing very nicely.

SRRAE, I hate that bloody DELL Irish call centre with a passion!

 

They always seem to think they are talking to a user with no PC knowledge, and will never take you word for anything.

 

Had a PSU go in a DELL server once and took me about 25 - 30 min on the phone for them to actualy admit it has to be the PSU and it not the lead/fuse/socket.